Terms – Smile Songs

PRINTABLE ART

Our products are PRINTABLE ART unless expressly noted otherwise. You will receive a hi-resolution digital file of your purchase for you to print.

No physical products will be sent.

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ORDER TIMELINE
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Our company handcrafts all products within 7 days.

Often, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment-ready, while the made-to-order products take 7 days to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:
* DISPLAYING AWAY FROM DIRECT SUNLIGHT (may fade colors)
* AVOIDING RIPS OR TEARS TO ARTWORK (may damage QR code that allows art to sing)

Your product(s) can be damaged if:
* WET
* EXPOSED LONG TERM TO BRIGHT SUNLIGHT
* TORN

Custom Orders
We always love creating new products from scratch.
Please contact us for a quote.

Custom orders can have a lengthier processing time.
Ask us for details.

Returns
Our items are non-returnable.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at luv@smilesongs.com.